Questions
Straightforward answers about how Dorian Recovery works, what is included, and how existing house records move in. Try the interactive browser sandbox or watch the 2:07 demo walkthrough.
Sober living is the clearest current offer. Treatment centers can use it for residential operations alongside the clinical EHR they already have. It does not replace that EHR. Veteran housing can record program and funding notes. Dorian does not file VA claims, decide VA eligibility, administer grants, or submit to HMIS. A fuller clinical record is a later ambition, not this product.
$6.99 per licensed bed each month, with a $129 organization minimum. $5.99 per bed at 50–99 beds. Custom at 100 or more. Annual billing is two months free. There is no per-staff fee. Details are in the pricing calculator and on the pricing page.
Self-serve setup is $0. You create the organization and a password, then enter houses, beds, curfews, meeting and testing targets, fees, and house rules in Settings. The trial is 14 days. Optional onboarding is listed at $249. It is help using those settings, it is not required, and this website does not charge it. This page does not promise how many hours that takes.
Yes, with a guided spreadsheet (CSV) import. Download a CSV template, fill it in, and upload it: houses and beds first, then residents, then case notes and medications. Documents and photos come in as a ZIP file with a manifest. Nothing is saved until you review a preview and click Import. Lockbox counts and dose history are not imported. Reports already in Dorian can be downloaded as CSV.
This site does not publish support hours, a response time, or a service agreement. The inquiry page emails a note to Daniel. It is not a support contract. To reach Daniel directly, email [email protected] or call 816-466-0225.
There is no per-staff fee. Roles in the product are owner, admin, house manager, case manager, and staff. House managers and staff are limited to the houses they are assigned. Residents use a separate portal and do not get the staff record.
Built for 50–200+ bed multi-house operators, Dorian’s 99% Auto-Runbook Engine covers repeat Tier 1–2 support issues automatically: overnight password lockouts self-heal in seconds, resident portal help routes to that house’s manager, staff 2FA device swaps and temporary cross-house coverage resolve in 1 click for org admins (and can be saved as automated runbooks for future repeats), and tickets are cleanly separated into live Issues / Access Problems (DR-xxxx) routed to real-time triage ([email protected]) versus Enhancement / Update Requests (ENH-xxxx) routed to the Product Roadmap queue ([email protected])—with zero PHI exposure. Try Smart Support in the interactive sandbox →
